Privacy Policy

This Privacy Policy outlines how DSA Seat Factory collects, uses, and protects your personal information when you visit or make a purchase from our site. Our commitment is to ensure your privacy and trust, providing a secure and transparent experience.

Collection of Personal Information

Device information: We automatically collect certain data about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and information about how you interact with the site. This information is used to load the site accurately for you and to perform analytics on site usage to optimize our service.

Order information: When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is used to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations), to communicate with you, to screen our orders for potential risk or fraud, and, in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services.

Customer support information: If you contact us for support, we may collect additional information to help resolve your query and provide you with the necessary assistance.

Commitment to Protecting Children’s Privacy

We are committed to protecting the privacy of children. Consistent with COPPA and GDPR, our site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 without obtaining parental consent.

Sharing Personal Information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Woocommerce to power our online store. We also use Google Analytics to help us understand how our customers use the site.

Behavioral Advertising

We may also use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. If you wish to opt-out of receiving marketing communications from us, you can use the unsubscribe link in the emails we send or contact us directly with your request.

International Data Transfers

We recognize the importance of protecting personal information when it is transferred from the EU to the US. To ensure the highest level of data protection and to comply with GDPR, we have implemented safeguards to protect your personal information during its transfer and processing in the US.

Legal framework for data transfers: We transfer personal data from the EU to the US in accordance with the legal frameworks deemed adequate by the European Commission, ensuring an equivalent level of protection is afforded to it. This includes utilizing standard contractual clauses approved by the European Commission or other suitable safeguard mechanisms.

Data protection measures: We employ robust technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data transfer protocols, and regular audits of our data processing activities.

Your Rights under GDPR

GDPR grants you specific rights regarding your personal data:

Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, access to the personal data.

Rectification: You have the right to have inaccurate personal data corrected and incomplete personal data completed.

Erasure: Under certain conditions, you have the right to have your personal data erased (the “right to be forgotten”).

Restriction of processing: You have the right to restrict the processing of your personal data under certain circumstances.

Data portability: You have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.

Objection: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.

Automated decision-making and profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

If you wish to exercise any of the rights outlined in this policy, including accessing, correcting, deleting your personal information, or any other data protection rights you might have, please follow the steps below:

Contact us: Send an email to sales@dsaseatfactory.com with your request. Please include your name, email address, and the nature of your request (e.g., access to personal information, correction, deletion).

Verification process: To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. This process may require you to provide additional information or documents to confirm your identity.

Handling your request: Upon receiving your request and verifying your identity, we will process your request in accordance with applicable laws. We will respond to your request within a reasonable timeframe, usually within one month of receiving a verifiable request, unless the complexity and number of requests require more time.

Feedback: After processing your request, we will inform you about the actions taken. If you have requested the deletion of your personal data, we will carry out the deletion unless the data is required for legal reasons, contract fulfillment, or legitimate interests as outlined in this policy.

Please note that certain rights may be limited or unavailable depending on your jurisdiction or the nature of the data processing. We will inform you if that is the case. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Cookies

Our site uses cookies to optimize your browsing experience and to enable certain functions of the online store. You have the ability to manage your cookie preferences through your browser settings.

Changes to this Policy

We reserve the right to modify this policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly for any updates or revisions to stay informed about how we are protecting your personal information.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us blow

E-Mail: sales@dsaseatfactory.com
Phone: +46 73 699 93 09
Support: Get in touch from Monday to Sunday: 9:00 AM – 5:00 PM
Address: Vasavägen 78, 181 41 Lidingö, Sweden.